Refund policy

Due to the sensitive nature of our customer base—pregnant and postpartum women—we cannot accept returns on products once they have left our warehouse. This ensures the highest safety and quality standards for every customer.

We will, of course, happily replace or refund any product that arrives faulty, damaged, or incorrect. If you experience an issue with your order, please contact us within 7 days of delivery at [your email/contact form] and our team will take care of it.

Thank you for understanding and supporting our commitment to safe, high-quality hydration.

For any return inquiries or to initiate a return, please contact our customer service team via the websites Contact Us link or hello@hydrobump.com.au

Thank you for shopping with us!