Contact information

We love hearing from you! Whether you have a question about HydroBump, need help with your order, or just want to share your experience, we’re here to support you.

  • Email us: hello@hydrobump.com.au

  • Response time: Our team aims to reply within 1–2 business days.

  • Support hours: Monday to Friday, 9am–5pm (AEST).

  • Urgent issues: For anything related to faulty or damaged products, please include your order number and photos so we can resolve it quickly.

Please note: As a small team, we do our best to respond as promptly and warmly as possible. We appreciate your patience and thank you for being part of the HydroBump crew 💕.